Honestly answered.
Frequently asked questions about working with House of Sapphire: who the studio works with, retainers and scope, which platforms it manages, who writes the copy, and how results are measured and reported.
Working Together
What kind of clients do you work with?
Founders and growing companies who've outgrown DIY marketing and want a small, sharp team to handle social media management, content, paid media, SEO, and brand under one roof.
Do you only work with women-owned businesses?
We're proudly women-led, and we love working with women-led brands — but no, we work with founders of any background who hold themselves to the same standard we do.
Where are you based?
Denver, Colorado. We work with clients nationwide and meet remotely — most of our retainer relationships have never met in person.
How quickly can you start?
After a discovery call, most engagements begin within two weeks. Brand and production projects run 6–12 weeks; ongoing services begin the month after kickoff.
Engagements & Scope
Do you offer monthly retainers?
Yes. Most of our work is a monthly retainer — ongoing partnership across multiple services. We also do à la carte projects and quarterly strategic consulting.
How do you price your work?
Every engagement is scoped to the actual brief. Retainers, projects, and consulting all start with a discovery conversation. We don't publish rate cards because we don't sell rate-card work.
Is there a minimum engagement length?
Retainers are usually six months to start, because that's how long it takes for compounding work like SEO and content to show real lift. Projects are scoped by scope, not by clock.
Can I bring on just one service?
Yes. Some clients start with social media management, others with UGC, others with brand. Many add services later. Your studio relationship grows with your business.
The Work
Which platforms do you manage?
Instagram, TikTok, Facebook, LinkedIn, Pinterest, YouTube and Threads. We recommend the two or three that actually suit your brand rather than spreading a feed thin across all of them.
Who writes the copy?
We do, as part of the brief. Our copywriter sits inside the studio — every page, post, and pitch is written by someone who's been in the room for the strategy.
Do you handle photography?
We art-direct it. For larger projects we work with a roster of photographers; for smaller ones we'll guide you on what to shoot and where to source.
Reporting & Results
How do you measure success?
We measure what matters and explain it in plain English. For paid media: cost per lead, conversion rate, ROAS. For SEO: organic traffic, keyword movement, conversions from search. For brand: a different stack — recall, sentiment, positioning. Every retainer comes with a monthly report.
Do you guarantee specific results?
No honest studio can guarantee specific rankings, ROAS numbers, or follower counts — and any agency that does is selling you something. We guarantee strategy, execution, and reporting. The market guarantees the rest.